Frequently Asked Questions

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If you have anything that is very valuable or irreplaceable to you ... please put it away while we clean so there is no chance of it getting broken... accidents do happen. 

If we do happen to break something, you will be notified immediately and we will come up with an agreement between both parties to resolve.

If you have Allergies or sensitivity to chemicals... please let us know before you schedule your cleaning with us. 

We use general cleaning products such as, Pledge, Windex, Eco- Friendly Multi Purpose Cleaner, etc.

We use Facebook as our advertising platform and upload ALL of our cleans on there. Your pictures will NOT identify you and you will NOT be tagged in the post.

No one will know it is your home unless you comment on the picture 😜❤️

Please keep in mind that this advertising is very critical for our business and looking at our photo gallery probably helped you in making your decision to go with us, so we REALLY appreciate you letting us use your photos ❤️

If you wish to not have your photos uploaded, please notify us before our visit.

We treat your Fur- Babies as if they are our own children!!! We know they are part of your family and how precious they are to you!!! All of our teams are fully experienced with animals and LOVING them is a MUST in order to be part of our team.

 We LOVE them being there while we clean and we would prefer them not being kenneled or locked in a room while we are there- unless they have a history of harming people.

We always have a treat for them (unless you do not wish for us to give them anything) and we will also let them out for a potty break when we arrive as long as you are ok with that.

Our cleaning fairies MUST wear indoor shoes while inside your home to ensure their safety.

Example: If there is an area of your home that you would like us to avoid such as a carpeted area for religious reasons... please let us know, and we will add that important information to your file.

When we provide a quote for you, we base it on general information such as the square footage of your home and the number of bathrooms, etc.

We suggest that if you have a lot of furnishings and decorations, it is safer to budget for an extra hour or let us know the things that are a priority for you.

~ Plugged drains and toilets really slow us down and can affect the quality of your clean. Please let us know ahead of time if you have plumbing issues

~Wall collages are beautiful!!! 😍 ...they add on extra time to dust each of them.

~ We lift and dust everything on 

 shelves so if you have lots of them, they add lots of time. 

~ We dust around plants to make sure that we don't break them 

~ Plugged Filters can affect the quality of your clean if your vacuum is plugged. 

We recommend that you clean your filters before we arrive.

The Vauum Shop on 130th Ave SE (by the Keg) will clean your vacuum  a very affordable price (usually under $40)